Information we collect about you
In order for us to carry out our service for you, we may collect the following information:-
• Cheques received in payment of our invoices
How we collect information held about you
We collect information that you provide by telephone, email or filling in forms either in paper form or on our website. If you contact us, we may keep a record of that correspondence.
‘Cookies’ may be collected from our website – see section below.
How we use your information
We will only use your information in order for us to carry out our service to you as agreed with you. We will use your information to respond to your enquiries, answer your questions or provide quotes and for internal and external auditing purposes.
Personal information will not be passed to third parties unless in the event we have to comply with applicable laws where we are obliged to retain or disclose certain information or in the event we need to address a claim or complaint relating to our services. In either case you will be informed by us of this passing of information and appropriate investigations will be made of these third parties to ensure they comply with GDPR.
We retain files for 6 years in accordance with our Data Retention Policy, a copy of which is available on request.
• You can request sight of the data we hold about you at any time.
• You can request that your data is deleted at any time.
• You can request changes to your data at any time.
• You can ask us to stop sending you mail, or emails, or ask us to stop processing your details at any time
by emailing firstname.lastname@example.org or by writing to us at:-
12 Rye Close, Oakwood, Derby DE21 2BU
Please note that if you choose to opt out of us contacting you, there may be instances where it becomes necessary for us to communicate with you, in any event, for reasons of legitimate interest, administrative or legal reasons.
If we become aware of any data breaches we will endeavour to report the breach to the relevant authority within 72 hours of becoming aware of the breach.
Finally, if, despite our best endeavours, there is a misuse of your information, you can find out more information from the ICO’s website with regard to raising your concerns.
Children aged 16 or under wishing to provide personal details to us should get their parent/guardian’s permission to do so.
Data is collected from users of websites. This data may have been entered into an online form, or by tracking what you access on our website. The data may subsequently be stored in a database, and/or may be used by cookies. This data is used, for instance, to help us understand how many people use our website, which pages are more relevant than others and how long people spend on each page, etc.
Every effort is taken to protect your personal data, however, we cannot guarantee the security of your data transmitted to the site; any transmission is at your own risk.